Privacy Policy

Privacy Policy

Introduction

United Docks Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.uniteddocks.com (“Website”).

By continuing to use our Website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following information when you voluntarily provide it:

• Name

• Email address

• Phone number

• Company name (if applicable)

• Any other details you share via forms or direct communication

1.2 Automatically Collected Information

We may also collect:

• IP address

• Browser type and version

• Pages viewed and time spent

• Referring site

This information is used to improve user experience and website performance.

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for performance analytics and personalised advertising.

2.1 Types of Cookies

• Essential Cookies: Enable core site functionality.

• Performance Cookies: Help us analyse site traffic and behaviour (e.g. via Google Analytics).

• Advertising Cookies: Used by platforms like Facebook and Instagram for targeted advertising.

2.2 Google Analytics

We use Google Analytics to track visitor behaviour in an anonymised format.
Learn more: Google Privacy Policy
Opt-out: Google Analytics Opt-out Add-on

2.3 Meta (Facebook/Instagram)

We use Meta Pixel to help measure ad performance and target ads.
More info: Meta Data Policy

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries

• Deliver requested services

• Improve our Website

• Run digital advertising campaigns

• Send marketing communications (if opted in)

• Comply with legal obligations

You can unsubscribe from marketing emails at any time.

4. Sharing of Information

We may share your information with:

• Service providers who assist with hosting, analytics, advertising, and communications

• Regulatory or legal authorities, when required by law

• Business partners, in the case of a merger, acquisition, or asset transfer

5. Your Rights and Choices

You have the right to:

• Request access to your data

• Request correction or deletion

• Opt out of marketing communications

• Manage cookies via your browser or the banner

• Withdraw consent (where applicable)

To exercise your rights, contact us at contact@uniteddocks.com

6. Data Security

We use reasonable security measures to protect your information. However, no online transmission is ever completely secure.

7. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

8. External Links

Our Website may contain links to third-party sites. We are not responsible for their privacy practices and recommend reviewing their policies separately.

9. Children’s Privacy

Our Website is not intended for use by children under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy periodically. The latest version will always be posted on this page, with a revised “Effective Date.”

11. Cookie Policy

11.1 What Are Cookies?

Cookies are small files stored on your browser that help enhance user experience and functionality.

11.2 How We Use Cookies

We use cookies to:

• Keep the site running efficiently

• Understand usage trends and user behaviour

• Run advertising and retargeting campaigns

11.3 Managing Cookies

You can:

• Accept or reject cookies via the cookie consent banner

• Adjust browser settings to block or delete cookies

• Manage preferences via:

  • Google Ads Settings

  • Facebook Ad Preferences

Note: Blocking cookies may affect some Website features.

12. Contact Us

United Docks Ltd
The Docks, Port Louis, Mauritius
📞 +230 212 3261
📧 contact@uniteddocks.com