Privacy Policy

Privacy Policy

United Docks Ltd (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, www.uniteddocks.com (“Website”), or interact with our services.

By using this Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect and process various types of information when you visit our Website:

1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or inquiry forms.
• Sign up for newsletters or email alerts.
• Communicate with us directly via phone, email, or other methods.

The personal information we collect may include:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Any other information you choose to provide.

1.2 Automatically Collected Information
When you visit our Website, we may automatically collect certain information about your device and usage, such as:

• Your IP address.
• Browser type and version.
• Pages visited on our Website and the time spent on those pages.
• Referring website (how you arrived at our Website).

This information helps us analyze how users interact with the Website, allowing us to improve your experience.

1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies, including cookies provided by Meta (Facebook), to collect information about your browsing behavior. This helps us run targeted advertisements and understand how our ads perform. For more information on how Meta uses data from cookies, please refer to Meta’s Data Policy.

Cookies used may include:

• Essential Cookies: Necessary for the Website to function properly.
• Performance Cookies: Help us analyze Website performance and user interactions.
• Targeting Cookies: Allow us to show you personalized advertisements based on your browsing history. We use Meta’s cookies to run ads on Facebook, Instagram, and other Meta platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services
We use your personal information to:

• Respond to your inquiries and provide customer support.
• Process your requests, such as booking an office tour or meeting.
• Improve the content, design, and functionality of our Website.

2.2 To Run Advertising Campaigns
We use cookies from Meta (Facebook) and other third-party platforms to:

• Display targeted advertisements to you across Meta’s services (such as Facebook and Instagram) based on your Website activity.
• Measure the performance of our ads and improve future campaigns.

You can adjust your advertising preferences within your Facebook account under the “Ad Preferences” section.

2.3 To Communicate with You
We may use your contact details to:

• Send you important notices, such as changes to this Privacy Policy or our Terms and Conditions.
• Provide updates, promotional materials, and offers if you have opted into marketing communications.

 

2.4 To Comply with Legal Obligations
We may use your information to comply with applicable legal, regulatory, and compliance requirements.

3. How We Share Your Information

We may share your personal information in the following circumstances:

3.1 With Service Providers
We may share your data with trusted third-party service providers who assist us in operating our Website, running ad campaigns, or analyzing data. For example:

• Meta (Facebook) for targeted ads.
• Email marketing platforms for newsletter distribution.

These service providers are bound by strict confidentiality agreements and are only allowed to use your information in accordance with our instructions.

3.2 Legal Obligations
We may disclose your personal information if required by law or if we believe that such disclosure is necessary to:

• Comply with a legal obligation.
• Protect the rights or property of United Docks Ltd.
• Investigate or prevent illegal activity or misuse of the Website.

 

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

4. Your Rights and Choices

You have certain rights concerning the personal information we collect about you:

4.1 Access and Correction
You have the right to access and correct any inaccuracies in the personal information we hold about you. To request access or corrections, please contact us at contact@uniteddocks.com.

4.2 Opt-Out of Marketing Communications
You can opt-out of receiving promotional emails or newsletters from us at any time by clicking the “unsubscribe” link in our communications or by contacting us directly.

4.3 Cookies Management
You can control cookies through your browser settings. You may block cookies, delete them, or receive alerts when cookies are being sent. Note that disabling cookies may affect the functionality of our Website.

To manage cookies specifically for ads shown via Meta platforms, you can visit the Facebook Ad Preferences page.

4.4 Right to Erasure
You may request the deletion of your personal data that we hold, subject to certain legal or contractual obligations we may have to retain it.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

7. Third-Party Websites

Our Website may contain links to third-party websites, including social media platforms. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before interacting with their websites.

8. Children’s Privacy

Our Website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under 18, we will delete it as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:

United Docks Ltd.
The Docks, Port Louis, Mauritius
Phone: +230 212 3261
Email: contact@uniteddocks.com